Privacy Policy

Updated February 2023 

This Privacy and Cookies Policy (the “Privacy Policy”) refers to the website, dublincityukraineresponse.ie (the “Website”). The Website is managed by Dublin City Volunteer Centre, Unit 4 Whitefriars, Aungier Street, Dublin 2. This Privacy Policy (together with our Terms and Conditions for Posting and any other documents referred to in such Terms of Use) sets out the basis on which any personal data we (either “Dublin City Volunteer Centre” or “the organisation”) collect from you, or that you provide to us, will be processed by us.

Please read the following carefully. Entering into this Website indicates that the user (either “user” or “you”) has reviewed this Privacy Policy and has agreed to be bound by it as well as our Terms of Use. If you do not agree to these terms you must leave the Website immediately.

What categories of information do we collect?

We collect data from organisations who engage with the website and visitors to the website. Data may include names, contact details, location details etc. We only collect and use individual user details where we have legitimate business reasons, and where we are legally entitled to do so (see next section). The processing of data from organisations to advertise services is compliant with GDPR article 6 which states we have consent and are processing the data to carry out a public task i.e., advertisement of service to displaced individuals from Ukraine. We fully respect your right to privacy in relation to your interactions with the Website and endeavour to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information.

How do we collect information from you?

IP Addresses

We collect IP addresses from visitors to our Website (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analyse this data for trend and statistics reasons, such as which parts of our website users are visiting and how long they spend there.

Cookies

We collate information on all our website traffic that is represented in aggregate format through cookies. We use third parties such as Google Analytics to collect user information, including the use of cookies (flash and non-flash) and web beacons. They help us to improve our website and to deliver many of the functions that make your browser experience more user friendly.

By using the website, you are agreeing to the use of cookies as described.

The help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about cookies and managing them, including how to turn them off, please visit www.allaboutcookies.org. However, because cookies allow you to take advantage of some of the website’s essential features, we recommend you leave them turned on.

Registration process

If users wish to utilise certain services located on specific sections of the website, they are requested to sign up. Services that currently require some form of sign up include:

  • Posting a service, event or news listing
  • Post a voluntary service offered or a service required.

To register as a user of such services we need to collect information such as, at a minimum, name and email address and any other relevant details for example as an organisation the services which are offered and where these services may be available, or as an individual, contact details to provide information on the service required. The processing of data from organisations/individuals is with the consent of the organisation/individuals in compliance with GDPR and processed to carry out a public task i.e., advertise services to displaced Ukrainians. We may contact you for feedback on our services. However, you may opt out of this option by contacting us at Dublin City Ukraine Response. 

Mobile devices

Applications developed in connection with the Website for mobile devices will operate and capture information as set out above.

How do we use the information we collect?

We collect different types of dependent on the type of user. This information is collected for the following reasons:

Organisations:

  1. To ensure we can accurately advertise your service we may use information regarding your organisation location, services provided and background on your organisation as per GDPR guidelines in relation to consent and legitimate business reason of providing services.
  2. To carry out any legal obligations arising from interaction with the website.
  3. To allow organisations to provide information for the interactive features on the website for use by individuals.

 

 

Individuals:

  1. To help us monitor and improve services we offer to including this Website. As part of this, we may use and disclose information in aggregate (so that no individuals are identified).
  2. To carry out any legal obligations arising from your interaction on the website.
  3. To allow individuals to participate in interactive features on our website (if you choose to do so).

Are there cases where we may use your information to contact you?

We may contact you:

  • For administration reasons related to the administrative uses related the services of this website (both organisation or individual may be contacted for these reasons in order to allow us provide effective service).
  • To invite you to participate in surveys about our services (participation is always voluntary).

Where we wish to use your personal information in any other way, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this document.

Do we protect your personal information?

We do our utmost to protect user privacy through the appropriate use of the security technology: we ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures.

However, this Website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Who do we share data with?

We only share data whereby we have the consent of the party whose data is being shared. This consent is to be explicitly stated. We also share data where we have legitimate business reasons to do so e.g., sharing of information which provides services to displaced individuals from Ukraine. We reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users. We may also use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with data protection legislation.

Where do we store your personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time, so you may wish to check it each time you submit personal information to the Website. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use this Website to submit personal information. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the Website.

Consent

By accessing services offered by us, you consent to the collection and use of this information by us as outlined in this Privacy Policy. By providing any personal information to us, you fully understand and clearly consent to such use and transfers as set out in this Privacy Policy.

Legal information and how to contact us

The Data Controller for the Website and services provided through the Website is Dublin City Volunteer Centre.

If you would like to obtain a copy of the personal data we hold on you, or have any queries regarding the use of personal data please contact Ukraineresponse@volunteerdublincity.ie 

 

 

 

 

 

 

Sign In

Register

Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.